Tuesday 22 February 2011

Airtel introduces ‘ One Number One Voice’ service

Airtel in its endeavor to offer value added services in more simplistic manner with adequate ease of use has partnered with Nuance Communications to launch ‘One Number, One Voice’ service.  Airtel customers can now  dial a  single number 54321 to access a range of value added services.  Services like  Hello Tunes, airtel Radio, News, Sports, and Jokes etc will now be available with a single number taking away the inconvenience of remembering and dialling different numbers for different services.





‘One Number, One Voice’ is available for airtel customers across Madhya Pradesh, Tamil Nadu, Chennai, Kerala, Chandigarh and Uttar Pradesh. The service has been designed to make it intuitive  to distinguish between regular callers and first-time callers, offering a customized caller experience wherein new callers get more hand-holding whereas frequent callers are offered short-cuts. Customers will be charged Rs 2 per minute for accessing VAS on this number. The service currently supports English, Hindi, Tamil and Malayalam and will be rolled out in other languages subsequently.
“As we join hands with Nuance Communications for the launch of our ‘One Number, One Voice’ service. We look forward to leveraging their expertise towards delivering an improved ‘search and discover content’ experience for airtel mobile customers across India,” Chief Marketing Officer at Bharti airtel Shireesh Joshi said.

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